Application Management

AdNovum offers its customers comprehensive maintenance and support services for both AdNovum solutions and third-party systems. Service agreements are individually drafted to comply with customer-specific requirements.

 

Outsourcing of maintenance and support reduces costs and compexity, and thereby frees resources and creates space for innovation.

Tailored 'as a Service'

Service level agreements for application management at AdNovum are prepared individually and based solely on customer requirements. The customer has the following advantages:

  • High level of flexibility and cost savings
  • Continuation through the entire application lifecycle
  • Clearly designated contact person, processes, and responsibilities
  • The right specialists on the job

Application Out-Tasking

  • Maintenance
  • Support
  • Development of proprietary solutions and third-party applications

Software Maintenance

  • Problem analysis
  • Troubleshooting
  • Re-engineering
  • Optimization

Service Management and Support

  • ITIL-based IT Support and Service Management
  • 7*24 h
  • Ticket center
  • On call/on site services

Contact us – we are pleased to help!

Should you have questions regarding our application management services or wish to talk to an experienced expert, contact us – we will be pleased to help.

Christian Widmer CTO

Kevin Lam Director of Sales and Business Development